Power Grid Reliability

Providing consistent, dependable services and safety.

Reliability isn't just a promise. It's an expectation.

We know you depend on energy to live your life. That’s why we consistently work to provide reliable, dependable services.

We’re constantly working behind the scenes year-round, so that we can be prepared for what could happen next, and you don’t have to worry about your power. We’re dedicated to producing and delivering reliable energy day in, day out, and in all weather. Here’s how we do it.


Two Evergy linemen perform work on utility lines

Powering our energy grid

That’s why we’re making cost-effective improvements that will pay off in efficiency and resilience.

  • We’re making thoughtful upgrades to protect grid health, especially during periods of high demand and extreme weather

  • We make common-sense investments in emissions-free fuels, ensuring a balance of energy sources for all-season dependability

  • Automated switches, drones, and real-time monitoring systems help us respond faster to outages

Evergy employee monitors grid status on high-tech equipment

Keeping you informed

When outages happen, it’s our priority to get you powered back up as soon as possible, keeping you informed along the way

  • Text messages and emails alert you to outages in real time, along with restoration updates

  • Our app allows you to stay connected, report outages and get updates wherever you are

  • Our outage map shows the impact of issues in your neighborhood, along with updates on what we’re doing to get the power back on

An Evergy worker pointing something out at a plant

Staying one step ahead

We're constantly preparing for what could happen next. We are proactive to ensure we have the people, the equipment, and the know-how to tackle issues.

  • We follow a year-round inspection and maintenance schedule to avoid problems down the road and ensure that our plants are in top shape

  • Our team monitors the forecast, so we have the right people and equipment where they're most needed

  • We're replacing wood poles with steel, as they are more resilient against wind and ice

Power where and when you need it. That's YOUtility.

Read about our latest efforts

Tree Trimming Lessens Outages

Evergy's vegetation team inspects lines, clears brush and trims trees to improve reliability and safety. They remove roughly 50,000,000 sq. ft. of brush and trim 500,000 trees near power lines every single year. Make sure to watch their "Right Tree, Right Place" video to help prevent outages and keep yourself safe. 

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Community Investment

Our 4,500+ Evergy linemen, engineers, technicians and support staff live and work in the same neighborhoods you do. And we're focused not just on what we power, but on who we power, right here in our community. Through our commitments to environmental leadership and community vitality, we're working to make a positive impact in our hometowns.
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Affordability

Through sustainability and investment in our communities and future, we're striving to create a more affordable foundation for our customers.
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Sustainability

Generating power that's cleaner, more affordable and more reliable than ever before—that’s our vision for a sustainable energy future.
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